Kick Plate Direct Terms & Conditions
The following terms and conditions apply to all transactions on this website and commercial invoices. Please read them carefully. They do not affect your statutory rights.
We reserve the right to change these Terms and conditions at any time. Please read the Terms and Conditions each time you place an order to ensure that you are happy with them.
By purchasing from this website you are agreeing to these Terms and Conditions
Telephone Orders: We will not accept any responsibility for any errors in your order when placed verbally. We strongly recommend that you request a proof to confirm your order request.
Prices and Delivery costs
All prices and charges on this site are in UK pound sterling. They exclude VAT and delivery charges.
The total cost of your order will be the price of the products you order, plus the chosen delivery cost, plus vat. All these costs are clearly set out in your shopping basket before you submit your order.
Next day, AM, Or Saturday deliveries may incur additional carriage charges.
Deliveries outside the UK will be charged according to the destination. An approximate cost can be provided upon request.
If you are unable to check your goods on delivery, please write unchecked on the delivery paperwork before signing. You must notify us of any discrepancies found with your order within 3 working days and retain all packaging.
Delivery schedule: We endeavour to dispatch all orders within 4 to 5 working days of placing your order. This is subject to stock availability and the size of your order.
All delivery dates are given in good faith. We cannot accept any responsibility for any loss, incidental or otherwise which may result in goods being delivered late, or where goods have arrived short, lost or damaged in anyway.
Collection: Sorry to say we cannot offer collection facilities.
Returns Policy: You may return all items within 7 days for a full refund or replacement. Items manufactured to order and carriage charges will not be refunded.
Cancellations: You may cancel your order at any time up to the point of your order being engraved, however once the production/design process has started your order will be subject to the charge of the works completed to that point.
We are entitled to correct any price errors or omissions on estimates or invoices.
We are entitled to change the price of items published on the Website at any time and reserve the right to cancel orders due to incorrect prices accidentally supplied by the staff or generated by the website.